Volume 14(3), 2018-11, 343—365

"I use it correctly!": The use of ICTs among Italian grandmothers in a generational perspective

Fausto Colombo
Department of Communication and Performing Arts
Università Cattolica del Sacro Cuore
Italy

Piermarco Aroldi
Department of Communication and Performing Arts
Università Cattolica del Sacro Cuore
Italy

Simone Carlo
Department of Communication and Performing Arts
Università Cattolica del Sacro Cuore
Italy

In this project, we investigated the role played by digital media and information and communication technologies (ICTs) in building intergenerational and intragenerational relations for grandparents. Specifically, we investigated the possible relationships between grandmothers, children, and grandchildren, with the aim of understanding the dynamics of intergenerational exchanges and how grandmothers experience the use of the Internet as a tool to facilitate communication with family members. The research shows that the reflections regarding the role of the Internet among elderly people are often linked to a generational identity and generational belonging and involve constant comparison with younger generations. Several grandmothers affirm their correct use of technology (in a wise and moderate way) in contrast with what they see as the antisocial and immoderate modes of its use by the younger generations.

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