Volume 14(2), 2018-08, 135—139

Designing interactive systems for work engagement

Virpi Roto
School of Arts, Design and Architecture
Aalto University
Helsinki, Finland

Torkil Clemmensen
Department of Digitization
Copenhagen Business School

Heli Väätäjä
Pervasive Computing
Tampere University of Technology

Effie Lai-Chong Law
Department of Informatics
University of Leicester
United Kingdom

Positive user experiences and user engagement are utterly important for consumer products and services today. However, few organizations consider good user experience as an important criterion when purchasing digital systems for workplaces, despite the growing interest in improving employees’ well-being and work engagement. The key question in this special issue is how to utilize knowledge of employee experiences in designing interactive technologies that can improve work engagement. The articles published in this special issue introduce four distinct perspectives on research at the intersection of interactive systems, experience design, and work engagement.